The holiday season is almost upon us! Staff and colleagues will be looking forward to taking some well-earned time off, and I’m sure you deserve a little R&R. But, while you and your staff are enjoying the festivities make sure your company phone system is still working hard for your business.
Have you updated your all your phone greetings and voicemail messages to help your customers navigate the holiday period?
- Has each member of staff updated their personal voicemail box with their availability over the holidays?
- Have you updated the on hold message to inform customers of any holiday promotions or discounts?
- Are the office opening and closing times updated on the phone system recordings?
- Can you direct callers to any online resources that would be able to answer their questions or play their orders when the offices are closed?
Who Records Your Holiday Phone Messages?
Do you have a voice for your company? Does the first voice your caller hears present a professional and welcoming image? Is there a single voice for all phone system recordings to unify and harmonise your organisations presentation?
Or do you ask each individual employee to record their own voicemail messages? Putting up with any mistakes, extraneous noise or other distractions on the recordings?
Why not use this holiday season to take advantage of the skills of a professional voiceover artist? If you would like your phone system recordings updated then do get in touch. Let me know:
- which audio format you require for the recordings ( mp3, wav etc..)
- email your script/s and indicate whether you wish the messages to split into individual files or if you prefer to receive one complete file
- If you have any names or address details that are unusual or difficult to pronounce
- Delivery time for the recordings. If you require a turnaround quicker than 24 hours, please do let me know and I shall do my best to accommodate .
Email me your scripts today: alison@thephonevoice.com. I look forward to recording your phone prompts, voicemail and on hold messages!